#1 Plain language that is easy to understand
#2 Different cultures have different rules of polite communication
#3 Read and write everything down, then repeat
#4 Make sure to be direct
#5 The need to ask questions
#6 It is OK to have informal conversations, chats to laugh at silly things
#7 Not everyone speaks English as a first language
#8 Be careful not to read too much into things
#9 Lags in response
#10 A sense of isolation
#11 Interruptions are permissible
#12 Style of communication
